Records Delivery
Once your box and file inventory is indexed, bar coded and placed in File & Records Management’s secure facility there are multiple options for delivery of your documents.
Hardcopy Delivery and Pickup
With a simple phone call, fax or direct order via web your authorized personnel can request any number of boxes or files be delivered right to your desk or to any location you desire. Delivery service levels range from standard next-day delivery to same-day to one-hour or after-hour emergency service. Pickups are normally done at your request during a standard, scheduled delivery.
Scan-On-Demand
This valuable, advanced delivery option gives you on-line access to hard copy documents in a flash. With a phone call, fax or direct order via web your authorized personnel can request any document or file via Scan-on-Demand. File & Records Management retrieves the requested record from the stored box, locates the specific document or file, and then scans the document. The requested document becomes part of your total document inventory and is then viewable and printable by authorized personnel as a PDF or tiff. Scan-on-Demand provides:
- An ability to image records only as needed
- A cost-effective solution without back file conversion expenses
- Faster retrieval of records as needed for immediate access
- Printed or distributed images anywhere you have web access
Fax-On-Demand
With a phone call, fax or direct order via web your authorized personnel can request any document or file via Fax-On-Demand. File & Records Management retrieves the requested record from the stored box, locates the specific document or file, and then faxes the document to the number you specify. The requested document is then returned to the proper file in the proper box.
Customer Work Room - View Your Records at File & Records Management
Sometimes it's more convenient for you to come by and pull some boxes without bringing them back to your office. If you would like to come to our facility to work with your files, you will be our guest in our on-site customer work room, with refreshments available at no charge. We want to accommodate your work habits, not make you work around ours.
Will-Call Pickup
At your request, you may pick up boxes or files from our front desk during normal business hours. Boxes or files are checked out at the File & Records Management office only to authorized client personnel.
